Complaints

Complaints & Disputes

It is always possible that something does not go entirely as planned. We recommend that you first report complaints to us by sending an email to info@4everaloevera.nl .

If this does not lead to a solution, it is possible to submit your dispute for mediation via WebwinkelKeur:

WebwinkelKeur Disputes Page

Consumers in the EU can also submit complaints via the European Commission's ODR platform:

http://ec.europa.eu/odr

If your complaint is not yet being handled elsewhere, you are free to submit it via the European platform.