Complaints

Complaints & Disputes

It can always happen that something doesn't go exactly as planned. We recommend that you first report any complaints to us by sending an email to info@4everaloevera.nl .

If this does not lead to a solution, it is possible to register your dispute for mediation via WebwinkelKeur:

WebwinkelKeur Disputes page

It is also possible for consumers in the EU to register complaints via the European Commission ODR platform:

http://ec.europa.eu/odr

If your complaint is not yet being processed elsewhere, you are free to submit it via to submit to the European platform.