Terugbetalingsbeleid

Since Forever products have an expiration date, we are not legally obliged to return these items.

Pregnant or breastfeeding women and people with heart problems or diabetes should check with your doctor first!

If the item is damaged, please do not accept it and return it to the postman immediately. In this way the package will be returned to us.

If a product was purchased via our website, it can be returned in the original packaging (unopened) within 14 days*. In this case, the shipping costs are for the customer.

*It is the customer's responsibility to return the product and we do not provide a return label.

If the product is damaged or the packaging is damaged more than is necessary to try the product, we can pass on this depreciation of the product to you. So handle the product with care and ensure that it is properly packaged when returned.

The consumer has 14 days to cancel the order and register the return.

Then 14 days to return the product.

After registering the return, you as a retailer have 14 days to refund the order amount including shipping costs.

In all cases, this must be communicated in advance and correctly to customer service via:

info@4everaloevera.nl

Non-returnable items:

* The articles for health and personal care. (this only applies if the seal is broken)

There are certain situations where only partial refunds are granted: (if applicable)

*Any item returned more than 14 days after delivery.

Return shipping costs 

You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the online store are at your own expense. These costs amount to approximately €7.25 per package, consult your carrier's website for the exact rates.

If you exercise your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and - if reasonably possible - in the original condition and packaging. If the product is damaged or the packaging is damaged more than is necessary to sell the product, we can pass on this depreciation of the product to you. So handle the product with care and ensure that it is properly packaged when returned.

To exercise this right, please contact us at info@4everaloevera.nl. We will then refund the order amount due within 14 days after registering your return, provided that the product has already been returned in good order.”